Students who are experiencing a psychological or emotional crisis often need immediate help and intervention. Some examples of serious crises include:

  • suicidal or homicidal thoughts or impulses
  • sexual or physical assault
  • hearing voices or otherwise misperceiving reality
  • overwhelming loss, such as a death in the family
  • not able to provide for own food, clothing or shelter
  • having a severe reaction to a psychiatric medication


If any of the above apply to your current situation, it is appropriate for you to have a crisis session.  Please let the receptionist know you would like to schedule a crisis session and you will be seen today.
If none of these apply, but you still believe that a crisis appointment is necessary for you, please let the receptinist know and you will be seen today.
If your situation, though upsetting, is not a crisis and you have decided to not schedule a crisis session, we would like to encourage you to schedule a regular counseling appointment instead.  If you schedule a regular appointment, you will be given the next available slot.

At CAPS, there is a counselor available for crisis intervention / emergencies every day of the week during regular business hours (8:30am – 4:30pm) to assist with urgent concerns.

CAPS:  848-932-7884

For urgent concerns / emergencies AFTER 4:30pm or on Weekends, please call the 24-hour emergency hotline (APS) which is professionally staffed by the local community mental health center.

AFTER HOURS:  855-515-5700

CAPS mental health professionals are also available to faculty and staff members of Rutgers University in New Brunswick / Piscataway for consultations regarding any urgent concerns involving students.

For urgent concerns or emergencies involving another faculty or staff member, please call the Rutgers Faculty and Staff Assistance Program at 848-932-3956

For more information on emergencies, click here:  NEED HELP NOW? / EMERGENCIES