Within the Division of Student Affairs, and under the umbrella of Rutgers Health Services, CAPS provides and ensures quality services to Rutgers University – New Brunswick students by providing:

CAPS is committed to creating a safe, comfortable, welcoming and affirming environment for students.

In Service of our Mission, CAPS Staff members:

  • Strive to recognize and value the diversity of our students, including but not limited to:
    •  race
    • ethnicity
    • culture
    • language
    • socio-economic status
    • national origin
    • age
    • gender identity and/or expression
    • sexual orientation
    • religious and spiritual beliefs
    • intellectual or developmental ability
    • health or physical ability
  • Seek continuous training and education to increase self-awareness to respond to implicit and systemic biases.
  • Provide education, training, and resources to dismantle stigma, discrimination and other barriers faced by students.


Will my going to counseling appear on my University record?

CAPS records are part of a student’s electronic health record, which is separate from a student’s academic record.  Psychotherapy information is only released with a student’s written consent.

Will what I say be kept confidential?

CAPS staff members have a legal and ethical obligation to protect your privacy.  However, there are several exceptions to the general rule of confidentiality.  We would be required to release information and possibly contact appropriate people if:

  • We believed you were a serious threat to either yourself or someone else
  • We learned information which led us to believe that someone under the age of 18 was being abused
  • We received a valid court order to release the information

E-mail Communication:

Students should not rely on e-mail in an urgent situation.  To help ensure privacy, students are cautioned against sending sensitive, detailed personal information to RHS via regualr (non-secure) e-mail.  Students who wish to communicate with providers via e-mail are encouraged to sign-up to use the secure email system, which allows communication directly within the health care system.  The sign-up process is simple and can be accomplished by going to the RHS website link.

Health Records

Every time a health care Provider at Rutgers Health Services (RHS) has an encounter with you either during an appointment, on the telephone, or through email, that information is documented in the health record.


Release of Health Records

Health records are separate from all other records, including academic records.  Released information to anyone, including parents, is protected by Federal/State privacy laws.  If you wish to receive a copy of your health records, or to disclose health information to others, a request for this release must be made in writing by using the  Authorization to Disclose Protected Health Information Form.  This request can be made at the Front Desk of any RHS facility.  If you would like to review your health records with your provider, you can schedule an appointment with them to do so.

Federal and State confidentiality practices maintain strict security controls over patient health information.  For a full description of how health information about you may be used or disclosed, please see the Notice of Privacy Practices.